I am pleased to invite you to Rational's November 2009 VoiCE of the Client Event (VoiCE), which will be held on Monday, November 9 through Wednesday November 11, 2009. Because we understand the financial constraints that many of our clients are under this year, we are planning a "virtual event," utilizing IBM collaboration software such as IBM Lotus Unyte Web conferencing service. We believe that this approach provides new and unique ways for you to interact with us. The event will be held daily from 10:00AM ET to 2:00PM ET. This invitation-only, three-day event, hosted by Rational's Client Program team, provides you with the opportunity to interact with Rational Executives and Product Management leaders, and to influence the direction of Rational Products. As always, there is no fee for VoiCE.

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The VoiCE sessions center on candid discussions with Rational clients who are forward-thinking and innovative and who have a desire to influence Rational's products, strategy, and business decisions. The sessions provide you with the following benefits:

• Significant input into steering product direction
• Access to key decision makers within IBM Rational
• Influence over product capabilities, enhancements and support
• Insight into IBM Rational product plans and development

Your participation in VoiCE helps Rational to create products that our clients are excited about and committed to because they've met directly with development and product teams to influence product direction!

We are inviting you, one of Rational's key clients, to attend specific product sessions. Sessions will focus on the future direction of Rational products and gathering product requirements. The sessions will also include follow-up from previous VoiCE discussions. Because of the confidential nature of the topics discussed at VoiCE, you can only attend the VoiCE sessions after a non-disclosure agreement is in place between your company and IBM. The VoiCE team will assist with this process as soon as we receive your registration.

You are invited to participate in the Enterprise Modernization -System z or i (EM) Product Sessions. Descriptions of the sessions available for this track are listed at this site:

• http://www.ibm.com/developerworks/spaces/VoiceNov2009

Please confirm your participation in the VoiCE event by registering for the track at the VoiCE Registration Web site before Friday, September 25th. The URL is https://www.ibm.com/events/wwe/grp/grp004.nsf/enrollall?openform&seminar=FBQS9CES&locale=en_US

If you cannot attend, please send us a quick reply email to let us know. If you have any questions about VoiCE, please email voiceibm@us.ibm.com.

We are looking forward to hearing your VOICE this November!

Elizabeth Friday
Vice President, IBM Rational Software
Worldwide Customer Support